Network & Site Operations
Your network and site technology, looked after, even without full IT support.
Monitoring, incident handling, firmware and lifecycle management, internet provider and vendor coordination, and routine reviews for networks, Wi-Fi and site equipment.
Delivered as: managed service · Scoped agreements
The full scope.
01
Monitor and respond
- Device and circuit monitoring
- Incident triage and resolution
- Internet provider and vendor coordination
- Coverage hours and response times defined in your agreement
02
Lifecycle
- Firmware and configuration backups
- Warranty and support-contract tracking
- Refresh planning before equipment fails
- Change records for every modification
03
Review
- Periodic health and incident reports
- Capacity and coverage reviews
- Recommendations tied to cost and risk
- Documentation kept current
Four steps, start to finish.
- Step 1BaselineWe document every site, device and circuit you want covered.
- Step 2AgreementCoverage hours, responsibilities and response targets defined.
- Step 3OnboardingMonitoring, configuration backups and access set up.
- Step 4Routine reviewsWhat happened, what is aging and what to plan for.
- Monitoring scope and coverage hours
- Current network documentation
- Lifecycle and warranty register
- Incident and change history
Questions, answered.
Do we need full managed IT to use this?
No. It is built for organizations that have desktop support covered but want their network and site technology owned by someone.
Do you monitor around the clock?
Coverage hours and response targets are defined in each agreement, so you know exactly what is watched and when.
Part of Managed IT & Cloud.
Managed IT & Cloud
Reliable, secure and optimized technology operations.
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